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fixmyemail's profile

Contributor

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2 Messages

Tue, Dec 4, 2018 6:51 PM

Closed

I cannot login into my att/yahoo email account

I have had my att.net email account through yahoo for years (2008) and now i kept getting a message asking me to sign into my account or check my settings. When i try to sign in it says my password is wrong. If i try "forgot my password" or try to reset my password i am asked security questions that i do not even remember setting up therefore do not know the answers. I do not have a back up email or a phone number as backup because this account was old. I am not an Att customer anymore so trying to sign into the att.net does nothing. 

I need to know how i can get access to my email account. 

 

Thank you,

ATTHelp

Community Support

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204.1K Messages

4 years ago

Hello @fixmyemail

We understand that you're having trouble signing into your email account.

Is this a free email account?

When was the last time you were able to sign-in?

Check out this forums page that has some helpful information that can help you regain access to your email account.

Charles, AT&T Community Specialist

New Member

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2 Messages

@ATTHelp help

same problem.

cannot sign in

free att.net account

Contributor

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2 Messages

4 years ago

Yes this is a free email account. We created this years ago when I had
at&t.
The last time we were able to get any mail was 11/27/18. But I did notice
for about a week before that my normal emails were in my spam account and I
was receiving things I've never seen before.
Then upon opening the email it said I needed to sign in and wouldn't accept
my password.

I have so many things attached to this email, I really hope I can get back
in.

Thanks

Tutor

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4 Messages

4 years ago

Is this CHARLES at AT&T?

Smitty here. If you are the CHARLES that got me signed up in 1999, my email is in trouble.

I CAN SIGN IN TO ATT.....but no emails since last THURSDAY (MARCH 7). When I go to YAHOO, I cannot sign in.

Passwords all work at AT&T.

People emailing me "smitty" get them BOUNCED BACK...like the account is closed.

I don't have to tell you, how tough it is, to lose an EMAIL ACCOUNT , that your entire personal life is involved with

CREDIT CARD BILLS, family, etc.

HELP.

Thanks

smitty

 

 

Contributor

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2 Messages

4 years ago

I am trying to log into my att/yahoo email account. Had no problems until today. Now it doesn't recognize my email or take my password. What should I do?

Contributor

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2 Messages

4 years ago

I cannot get to my email. I had no problems until today May 1. When I try to log in, it says it doesn't remember my email address or my password. Since I cannot get into email, I cannot change my password. And I don't know why I should change it because it was stored in my browser. What can I do?

New Member

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3 Messages

2 years ago

What are the solutions to the problems above?

Contributor

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7 Messages

1 month ago

I have AT&T internet, phone, and cell service, and I can't get into my ATT email without changing my password every time.  This has gone on for months, and I'm sick of it.  No one seems to have a helpful answer.  

ATTHelp

Community Support

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204.1K Messages

1 month ago

Let's give you some information on what you are experiencing, @love22step!

 

What you are experiencing is currently a known trend that we are aware of. Rest assured we are working to resolve this for you as soon as possible. You can find out more information on this in our forums article.

 

If you need further assistance, please make a new thread as this one is subject to being closed due to its age.

 

Thank you for visiting the AT&T Community Forums!

 

CalebP, AT&T Community Specialist 

tonydi

ACE - Guru

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8.5K Messages

1 month ago

I'm moving this thread to the Email forum and closing it due to age.

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