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irvscott's profile

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Saturday, September 3rd, 2022 7:38 PM

I can not log into my SBC Global Email :( HELP

Hello all!! I am stuck in an endless loop!!!!! So my att email is locked out I don't recall the password, I have attempted to reset the password but when the website sends a reset pin it sends it to the email I am locked out of. I have no access to this email so this is my last hope to regain access to my email that I have had since the late 90s early 2000s. Any suggestions?? 

Community Support


221.7K Messages

1 year ago

We understand how frustrating it has been to try to reset your password, irvscott.


What you're experiencing with your email is part of a known issue that we're working to resolve as soon as possible. We encourage you to review our article about Care Code: 205.2, which includes workarounds and causes.


If you have any other questions, please let us know.


Thank you for contacting the AT&T Community Forums. We appreciate your patience.


Aminah, AT&T Community Specialist

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