Contributor
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1 Message
I am unable to login to my yahoo email, getting redirected to att
Help! I cannot login to my yahoo email. I originally had an att email xxx@att.net, but it was somehow transferred to yahoo. I have had his email address for about 20 years. Lately it has gotten so that I could not use my password and had to reset it using my alternative email/gmail address... I limped along doing that for months, but NOW when I try to log into my account - it go to "forgot my password", then I get redirected to an att page, and my account is not longer attached to att so I have no way to get into my email. I hope someone can help me! Thank you!
Accepted Solution
Official Solution
ATTHelp
Community Support
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221K Messages
4 years ago
Hello @flinthillfarmva,
Thanks for reaching us, we're here to help you get back to your E-mails.
Check out this article with E-mail Troubleshooting Information from AT&T, you'll find steps to reset your password.
You'll also find information here about Yahoo Merged E-mail Accounts Getting Unmerged.
Let us know if you'd like further assistance.
Denise, AT&T Community Specialist
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Dtchan
Contributor
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1 Message
4 years ago
Hi , i do not understand eveytime i need to log in to my yahoo email get redirect to AT&A th retype my user and id again, this time the system does not recongise my user id and password, how to rest my passsword, can i ask to send the password link to my new phone#?
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nortedelrio
Contributor
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1 Message
4 years ago
I am unable to get my yahoo email account to open. I have been going through sbcglobal.net
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jeffjward
New Member
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4 Messages
3 years ago
Everyone who is a legacy AT&T customer is having huge problems
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echavez1
Contributor
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12 Messages
3 years ago
i have an sbcglobal.net account and it keeps re-directing me to at&t BUT it wont let me log into my sbcglobal.net account
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jeffjward
New Member
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4 Messages
3 years ago
After months of problems, I spent a long time on the phone with AT&T and got my problem resolved. I really appreciate the help they provided, especially because I have done no business with AT&T in many years. They now allow me to use a BellSouth address that they assigned to me, rather than the one I picked myself. In any event, the problem is resolved. One of the problems I encountered was that AT&T locked my account because there were too many unsuccesful attempts to login. I had to get them to take the lock off my account to resolve the problem.
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jeffjward
New Member
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4 Messages
3 years ago
To fix the problem with being unable to send emails on my iPad, I deleted my account and reloaded it. This resolved the issue.
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jwp12
Mentor
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41 Messages
3 years ago
I am legacy free att.net email customer. I used to be able to use a login yahoo page to get to my att.net accounts. Now that page sends me to an att.net login page where I have to re-enter my id and it has a place for the password..
If I login and check email and then then logout to check another att.net account it ignores the new email address and re-logins me to the first account without entering a password. I am blocked from seeing the other account.
I have same problem on chrome and Microsoft edge.
Anyone know how to overcome this?
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ATTHelp
Community Support
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221K Messages
3 years ago
Thanks for reaching out @jwp12,
We’re glad to help get you back into your email. Since the site keeps remembering and logging you back into the first account, we have a few suggestions to help.
Please let us know the outcome of the above. If further help is needed we’ll be happy to assist.
Jeff, AT&T Community Specialist
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dcnice902
Contributor
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2 Messages
2 years ago
I have an ameritech.net email address for over 20 plus years. I was able to logged into Yahoo with it but now after I put the email address in, the circle just go round and round for hours. I tried using other computers the same thing. It directs me to att but still it will not let me go any further than the email address.
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