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buttercup2022's profile

New Member

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3 Messages

Sunday, August 7th, 2022 12:45 AM

I am locked out of my email account

I need help accessing my att.net email accounts.  Tried several times to log in and now I am locked out.  I use my android for my emails and now I can't get to them on my computer.  I have a couple email accounts linked to my main one and can't get to any of them.  I'm beyond upset.  How can you reset anything if you can't log in to your email?  This is very frustrating.  I will make sure this doesn't happen again if this can be fixed.  Can someone please help me or am I just screwed?  Thank you.

Accepted Solution

ATTHelp

Community Support

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215.2K Messages

10 months ago

Let's make sure you can get into your emails, @buttercup2022

 

You'll want to try resetting your email password:

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

Once you're able to get in, we recommend updating your security questions to make resetting your email easier in the future:

  1. Go to Profile and then Sign-in info.
  2. In the Online security questions section, select Change security questions.
  3. Complete and save your security questions and answers.

If this doesn't help, please let us know. We have more reset options available. 

 

Raiden, AT&T Community Specialist 

New Member

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3 Messages

10 months ago

Thank you so much, Raiden! It was easy. Thank you!

ATTHelp

Community Support

 • 

215.2K Messages

10 months ago

Glad to hear you were able to get logged in, @buttercup2022

 

If you have any other questions, just let us know! We'd love to help! 

 

Thank you for being the best part of AT&T! 

 

Raiden, AT&T Community Specialist 

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