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mrphusion's profile

Tutor

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2 Messages

Wednesday, November 29th, 2017 6:56 AM

How to reset my password for sbcglobal.net

I cannot reset the password for my sbcglobal.net email address.  I tried reseting in att.com/myatt but I don't remember security answers.

Accepted Solution

Official Solution

Community Support

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2.7K Messages

2 years ago

Announcement: If you received an email to set up password recovery options for your AT&T Mail account, it is the real deal from AT&T. If you find out that you cannot remember your email or password, we have solutions for you below. 

Top 3 Email Solutions

Using a client? Can't Sign In? Yahoo.com vs Currently.com
If you are having a hard time using your client, you may need to set up AT&T's New Security Feature to sign-in. Sometimes we forget our passwords and enter the wrong one. Resetting your password is one of the fastest ways to get back into your account.  If you are routed to AT&T's Sign-in, this is normal. Just use your att.net, sbcglobal.net, or bellsouth.net as normal. 
Learn about Oauth and Secure Mail Key and compaible clients. Make sure you are using the right ID. Find it now. Still having trouble? Using a different browser or clear cache and cookies

 

If you have a free email account, you can reset the password at our email reset page.

  1. Go to Forgot Password page.
  2. Enter your User Name/ email address.
  3. Enter your Last Name.
  4. Follow the prompts.

If you are having issues with loading the login page, go to currently.com and click on the mail icon at the top right.

(edited)

_xyzzy_

Expert

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15K Messages

5 years ago

There is a way to change your password without knowing your security questions.  Go here.  That provides two ways to reset the password; using the security questions or using another email address to text message address.  Obviously you would use the second method.  There's a little video on that page describing the process.

 

A confirmation is sent as a text message or to email address you specify.  If you elect to do email then you can always set up a free email account in any number of places like gmail, aol, hotmail, etc.

(edited)

Tutor

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2 Messages

5 years ago

So I tried that but I’m not able to select anything other than use security questions.
ATTHelp

Community Support

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207.2K Messages

5 years ago

Hello @mrphusion,


I would love to be of assistance with your Email issue. We are still awaiting a response from you though messaging. We would like to work one on one with your to personally handle this issue due to there being personal information involved.  You should have a notification in your mailbox on the top left of your forums profile.


I look forward to your response!


James, AT&T Community Specialist

konjon

Teacher

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17 Messages

5 years ago

Contributor

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3 Messages

5 years ago

Reset your password with security questions

  1. Visit the Forgot Password page.

  2. Select Password.

  3. Enter your full AT&T email address and your last name.

  4. Select Continue.

  5. From the drop-down menu, select I'll answer my security questions.

  6. Answer the security questions that you set for your account.

  7. Select Continue.

  8. Enter your new password choice.

  9. Hit continue.

  10. You should receive a message saying that your new password selection has been successful. At that point it will log out and bring you back to your login page to enter in your name password and log back into the system.

Sbcglobal Forgot Password

more detail: https://sbcglobalnetsupport.freshdesk.com/support/solutions/articles/63000114516-how-to-change-recover-reset-my-sbcglobal-net-password-change-forgot-recovery-reset-sbcglobal-email-

(edited)

Contributor

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1 Message

4 years ago

My sbcglobal.net account is no longer recognizable. When I attempt to reset my password, the email address is unrecognizable. Please help!

Contributor

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1 Message

4 years ago

the e mail address is wrong so we can't get temporary  password 

Contributor

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1 Message

4 years ago

My husband cannot access his sbcglobal email anymore.  Are they no longer recognizing the sbcglobal?

Contributor

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3 Messages

4 years ago

My email password and or user id is no longer working for my sbcglobal.net account.  I see others have had this issue as well.  Started around Oct. 30,31 2018.  Any solutions??

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