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Need to update email settings?
cw2515's profile

New Member


1 Message

Sat, Aug 6, 2022 1:27 PM

How to I restore my inactive email?

my email is inactive and I need it restored please

Accepted Solution

Official Solution


Community Support


195.7K Messages


Hi cw2515, we'd be happy to help you log in to your email.


The best way to access an inactive email account is to reset the password using the Forgot password option.


Here are the steps:

  1. Go to
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

Let us know if this helped or if you need further assistance.


Aminah, AT&T Community Specialist

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