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2 Messages
HOW TO GET AN AUTHENTICATON CODE SENT TO A NON-AT&T CELLPHONE
I CANNOT SIGN IN TO MY ATT.NET EMAIL ACCOUNT WITHOUT USING AN AUTHENTICATION CODE FROM AT&T. BUT AT&T SEEMS TO SEND THE CODE ONLY TO AN AT&T WIRELESS CELL PHONE. IT WILL NOT SEND THE CODE TO MY VERIZON WIRELESS ACCOUNT. HOW CAN I OVERCOME THIS RESTRICTION?
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ATTHelp
Community Support
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215.5K Messages
3 months ago
You can follow these steps if you have an AT&T Wireless number:
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DJW1023
New Member
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3 Messages
3 months ago
I tried this exact suggestion. It does NOT work. I followed the directions above. I got to my Sign in info page. I edited and put in my new, non-AT&T number to get a verification code and only got back, "Oops, this is not an AT&T number..." etc. and so AT&T would not send a code. What did work was to just DELETE my old phone number AND add a non AT&T email address as verification, right below the phone number. I had stupidly put down my Prodigy.net email address as my verification address! When I used my Gmail address instead, AT&T dutifully sent a verification code there. I only got into my system to do this when I called my old number and basically begged the new owner to tell me the code they got, which thankfully they did.
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