New Member
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5 Messages
Help with CARE CODE: 205.2 [LU003]
A few weeks ago I stopped being able to access one of my SBC Global email subaccounts via Yahoo email. I tried signing in with the username and password directly on various other platforms, but kept getting various errors. If I tried through Yahoo, it would log me into the main account, not the sub, which was strange.
When I try to log in directly, I get this error message now: There have been too many failed sign in attempts. To get help, please visit att.com/myatt and use Forgot user ID or Forgot password links. CARE CODE: 205.2 [LU003]
Then, when I try the "Forget Password" link, I get this error message: "Something's gone wrong. Please refresh the page and try again."
I'm not sure what is going on. The subaccount is still listed with all the accounts, but I can't edit it, or any of my other subaccounts.
Any thoughts of how to fix this or is there a chat or number I can call to talk this out or walk me through this? Thanks.
ATTHelp
Community Support
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210.7K Messages
11 months ago
We look forward to hearing from you, so that we can escalate this and get this fixed.
Please keep an eye out for the DM Message, so that we can get this process started.
Marc, AT&T Community Specialist
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ATTHelp
Community Support
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210.7K Messages
11 months ago
We look forward to hearing from you, so that we can escalate this and get this fixed.
Please keep an eye out for the DM Message, so that we can get this process started.
Marc, AT&T Community Specialist
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ATTHelp
Community Support
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210.7K Messages
11 months ago
We look forward to hearing from you, so that we can escalate this and get this fixed.
Please keep an eye out for the DM Message, so that we can get this process started.
Marc, AT&T Community Specialist
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DotRen
Contributor
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19 Messages
11 months ago
So much for that, it's doing it again.
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ddemarti
New Member
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1 Message
11 months ago
I too need help with this error code. This started yesterday and of course it didn't say wait 24 hours, so I tried again. I tried to reset my password, but it says my question answers aren't right and no alternatives. This is an sbcglobal.net account and my password has been the same one and when I first logged in yesterday I got the you have tried to log in unsuccessfully too many times (on the first log in). Tried again today after many times yesterday, no success.
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karriemiller
New Member
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1 Message
11 months ago
I too need help with this error code. This started weeks ago and I have called 4 times! Every time I get a new person no one puts in the notes from the last call! I have re-set it multiple times and cleared out history and cookies! I even had a tech re-sync it! It works for a day and then back to the same error message! The last tech today told me he couldn't do anything do to the security of my email????? Really get this fixed! This is an att/yahoo problem that needs to be fixed! I can not log on to my email and change my password everyday to access my email that I pay way too much for all my ATT services! Please fix this now!
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Jordanes
New Member
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2 Messages
11 months ago
Question has anyone fixed this problem where they can view their email on multiple devices?
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ATTHelp
Community Support
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210.7K Messages
11 months ago
Hey there karriemiller, we understand that you are receiving a care code 205.2 when trying to logon to your email, and we want to help!
Let’s meet in a Direct Message to discuss the care code you are receiving. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums)
In the meantime, please try clearing the caches and cookie, or try using a different browser after the 24 hours period. The care code 205.2 actually means that your email is locked out after too many failed attempts and you have to wait 24 hours before trying to sign in again.
We look forward to meeting with you in a Direct Message regarding this error.
Thank you for contacting AT&T Community Forums.
Lorie, AT&T Community Specialist
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DotRen
Contributor
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19 Messages
11 months ago
It's been a couple of weeks (again) and I keep getting the "we'll get back with you..." line.
Once they get my email re-opened, I think I'll just change the emails I get there and close the danged thing.
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gwenparkersbcglobalnet
New Member
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1 Message
11 months ago
IT'S BROKEN YET AGAIN
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