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readerfor1's profile

1 Message

Wednesday, December 13th, 2023 7:53 PM

Help resetting old sbcglobal email password

I have an old sbcglobal email account that I cannot currently access from anywhere except my iPhone app. I would like to reset the password to be able to use it from the browser, but am not sure what my security question answers are. This is an email I made as a kid and while I have an idea of what the answers should be (one could be one of a handful of answers), I'm not sure how I capitalized, whether I used punctuation, etc. I also don't think I ever set a recovery email/phone number, and I can't do that from the app on my phone. I can't find a support number to call. Is there a way to use the fact that I do still have access to read emails on this account to prove ownership and get help resetting the password?

Community Support

 • 

232.1K Messages

5 months ago

Hi @readerfor1,

Thanks for reaching us.

 

We understand your concern, and we can help you get assistance with resetting your email password.

Since we need your account specific details, we'd need to move this conversation to a Direct Message.

To get started, please look out for a chat notification next to the bell icon in the upper right corner of the page.

We look forward to your response and the opportunity to help you!


Thank you,

David
AT&T Community Forum Specialist

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