FRAUD - case no. 231007-000073
Several months ago someone hacked my email address and purchased an IPhone and opened an ATT account. The account number is (Edited as per community guidelines) and the phone number associated with the account is (Edited as per community guidelines). The fraud person did not use my credit card number but some other credit card number. I keep getting emails about this account fropm ATT and I've written to ATT over a dozen times and I keep getting an automated response. The response asks that I give lots of my personal information which I have no intention of providing. I even spoke with an ATT supervisor who was unable to help. She referred me to the ATT fraud hotline (i.e., 800 331-0500) which is useless.
It's amazing that no one, literally no one, from the ATT fraud department will return a phone call to address this fraud incident.
What to do?