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jp2729's profile

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Wednesday, February 1st, 2023 3:37 PM

error code 205.61 cannot log into my email account

i have been unable to log into my email account on for over 6 months. I try to reset my password many times and a message appears 'not enough details from accounts'. I have called in and they are unable to reset password over the phone. The same problem with my iphone. I have created a yahoo email account in the interim. Any help to resolve this would be greatly appreciated,


Community Support


215.4K Messages

4 months ago

We can help you look into recovering your email account @jp2729


We will need to move this conversation into Direct Message to further assist you emails concern.


To meet us in DM, look inside the inbox icon that is located on your screen next to the bell icon to continue this conversation.


We look forward to your response in DM.


Olajide, AT&T Community Specialist

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