Need to update email settings?
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Community Support

Community Support

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2.7K Messages

Wednesday, May 29th, 2019 4:56 PM

Enter the Yahoo Password for Your Email – Things to know from AT&T

 

You are probably wondering if reentering your email password is a legitimate request from AT&T. Don’t worry, it is 😊

AT&T is improving your email experience by adding a Secure Mail Key. There are steps we are taking to make this happens and reentering your password is just the first step. So, sit back, relax and reenter your password.

 

Don’t Remember Your Password?

  1. Go to myAT&T.
  2. Select Forgot Password?
  3. Complete the password info.
  4. Choose security questions or temporary password and follow the prompts.
    If you choose temporary password, we’ll let you know where we sent it. 
  5. Create your new password.

 

Do you use an email client like Outlook or MacMail?

If you use a client, not to worry our Setup Your Email Client page will guide you through the steps and help you update some settings.

 

Heads Up: You do not need to make changes if you have a compatible mail client shown below.

 

Compatible Applications

  • Outlook 2010, 2013, 2016
  • Mozilla Thunderbird
  • Windows Mail on personal computers running Windows 8 or older
  • Apple Mail/Mac Mail on macOS 10.10/Yosemite or older

 

Want to learn more about Secure Key?

Secure Mail Key Info

Secure Mail Key & Your Email App

Learn more about password resets.

Step by step guide to get back in your email – powered by the Troubleshoot & Help tool.

 

ChrisZ, AT&T Community Specialist 

 

 

 

 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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New Member

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2 Messages

4 years ago

I'm needing to re-enter my email password on my iPhone 7. I went to Settings>Passwords & Accounts>Yahoo>Re-enter Password, and I enter my email address, click on Next and it takes me to "loginprodx.att.net".

Is this "att.net" page legitimate, since your other pages are "att.com"?

New Member

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2 Messages

4 years ago

I need to re-enter my email password on an iPhone 7. When I click on "re-enter password" it takes me to a page, "loginprodx.att.net".

Is this "att.net" a legitimate page since your other pages are "att.com"?

Note: I changed my password on my laptop first. I changed it because I had just clicked on an email link that I realized was a Scam. My concern is if I am being rerouted to this att.net page by a scammer.

New Member

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1 Message

3 years ago

I can only receive/send email by logging in to my att.net.  (Yahoo).  Emails do not automatically flow to my iPhone, Mac, or IPAD.  Chatted with support 1 week ago, no help.suggestions?  Ty 

Community Support

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229.4K Messages

3 years ago

We're happy to help you with your email, @pb6380.

 

Are you using the POP or IMAP server?

 

In order for your email to show up the same across all your devices, you need to be on the IMAP server. We have an article that covers it in detail.

 

We also have an article to guide you through the process of updating your AT&T email via Apple Mail.

 

We hope this information helped. If you need further assistance, let us know.

 

Aminah, AT&T Community Specialist

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