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Community Support

Community Support

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2.6K Messages

Wed, May 29, 2019 4:56 PM

Enter the Yahoo Password for Your Email – Things to know from AT&T

 

You are probably wondering if reentering your email password is a legitimate request from AT&T. Don’t worry, it is 😊

AT&T is improving your email experience by adding a Secure Mail Key. There are steps we are taking to make this happens and reentering your password is just the first step. So, sit back, relax and reenter your password.

 

Don’t Remember Your Password?

  1. Go to myAT&T.
  2. Select Forgot Password?
  3. Complete the password info.
  4. Choose security questions or temporary password and follow the prompts.
    If you choose temporary password, we’ll let you know where we sent it. 
  5. Create your new password.

 

Do you use an email client like Outlook or MacMail?

If you use a client, not to worry our Setup Your Email Client page will guide you through the steps and help you update some settings.

 

Heads Up: You do not need to make changes if you have a compatible mail client shown below.

 

Compatible Applications

  • Outlook 2010, 2013, 2016
  • Mozilla Thunderbird
  • Windows Mail on personal computers running Windows 8 or older
  • Apple Mail/Mac Mail on macOS 10.10/Yosemite or older

 

Want to learn more about Secure Key?

Secure Mail Key Info

Secure Mail Key & Your Email App

Learn more about password resets.

Step by step guide to get back in your email – powered by the Troubleshoot & Help tool.

 

ChrisZ, AT&T Community Specialist 

 

 

 

 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Contributor

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3 Messages

3年前

My att.net email is not working ???

ATTHelp

Community Support

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200.4K Messages

3年前

We're here to help, @ljrobic!

We recommend checking out our E-mail Troubleshooting Article. You may want to try clearing your cache and cookies, and logging back in- or resetting up your secondary account on your primary.

Keep us updated on if this helps- we'll be here if you need any further assistance!

Donovan, AT&T Community Specialist

Fosterworx

Teacher

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16 Messages

3年前

I am suddenly not receiving emails. I've been receiving 1 or 2, sometimes 0 emails. I should have received a receipt for a purchase today, but still have not. This started happening just after our home page was changed to "Currently from AT&T. What do I need to do to get my emails?

Contributor

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1 Message

3年前

I need a tech to come to my house and correct all of the new AT&T changes on my PC, ipad, and (2) iphones.

 

Any help or contact info will be greatly appreciated. This is the 6th week with this problem.

 

Dave

Travis_Lloyd

Mentor

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103 Messages

3年前

So just to confirm, if I'm using the Outlook 2019 client (part of the standalone Microsoft Office Home & Business 2019) (not Office 365 by the way, just to be clear) I should be good-to-go without having to mess with any of this "Secure Mail Key" mish-mash? My garden-variety password in Outlook has worked just fine for decades now and I'm not keen to add any more complexity to it than absolutely necessary.

New Member

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2 Messages

2年前

I'm needing to re-enter my email password on my iPhone 7. I went to Settings>Passwords & Accounts>Yahoo>Re-enter Password, and I enter my email address, click on Next and it takes me to "loginprodx.att.net".

Is this "att.net" page legitimate, since your other pages are "att.com"?

New Member

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2 Messages

2年前

I need to re-enter my email password on an iPhone 7. When I click on "re-enter password" it takes me to a page, "loginprodx.att.net".

Is this "att.net" a legitimate page since your other pages are "att.com"?

Note: I changed my password on my laptop first. I changed it because I had just clicked on an email link that I realized was a Scam. My concern is if I am being rerouted to this att.net page by a scammer.

New Member

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1 Message

1年前

I can only receive/send email by logging in to my att.net.  (Yahoo).  Emails do not automatically flow to my iPhone, Mac, or IPAD.  Chatted with support 1 week ago, no help.suggestions?  Ty 

ATTHelp

Community Support

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200.4K Messages

1年前

We're happy to help you with your email, @pb6380.

 

Are you using the POP or IMAP server?

 

In order for your email to show up the same across all your devices, you need to be on the IMAP server. We have an article that covers it in detail.

 

We also have an article to guide you through the process of updating your AT&T email via Apple Mail.

 

We hope this information helped. If you need further assistance, let us know.

 

Aminah, AT&T Community Specialist

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