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email/sbcglobal.net support
My elderly father can't remember his user id or his password, or his security questions. I need to access medical records in his email but don't know how to get into his email account.
New Member
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1 Message
My elderly father can't remember his user id or his password, or his security questions. I need to access medical records in his email but don't know how to get into his email account.
ATTHelp
Community Support
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221K Messages
4 months ago
Let's see what we can do to get your father back into his email, @lmharrington01!
Due to the nature of your concern, let's go ahead and move this conversation into a direct message. This way we can see what reset options are available, if any. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.
We look forward to speaking with you!
CalebP, AT&T Community Specialist
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