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lmharrington01's profile

New Member


1 Message

Friday, June 2nd, 2023 7:47 PM

email/ support

My elderly father can't remember his user id or his password, or his security questions. I need to access medical records in his email but don't know how to get into his email account.

Community Support


221K Messages

4 months ago

Let's see what we can do to get your father back into his email, @lmharrington01!


Due to the nature of your concern, let's go ahead and move this conversation into a direct message. This way we can see what reset options are available, if any. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.


We look forward to speaking with you!


CalebP, AT&T Community Specialist 

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