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Need to update email settings?
arnelec's profile

New Member

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2 Messages

Monday, July 11th, 2022 9:14 PM

Email

I can't get into my email on my tablet. Error message many log in attempts. CARE CODE 205.2 (lu003)

Accepted Solution

Official Solution

Community Support

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231.3K Messages

2 years ago

We're here to help get you logged back into your email, @arnelec.

 

We've found out that the main reason so many of our email users are getting locked out of their email is due to bad actors trying to breach our customer's email accounts. We don't have a time frame for when this will be resolved, but rest assured we're looking into this and blocking the IP addresses of the bad actors who are making these login attempts.

 

For the time being, the workaround we have in place is to reset your password and clear your browser's cache and cookies to remove any stored password information. You can reset your email password by following these easy steps:

  1. Go to att.com/myatt.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

If you need help with anything else, let us know. Thank you for visiting the AT&T Community Forums.

 

Jarod, AT&T Community Specialist

ACE - Guru

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9.9K Messages

2 years ago

Moving this whole thread to the Email forum.

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