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Email lockout
I am being extorted by AT&T. I have had Prodigy.net email for many years. It was never a problem with AT&T, under "Currently," until recently. One day AT&T/Currently told me it needed to verify my identity and would send a code to a phone number I no longer own. I called AT&T customer service and explained the situation, and was asked for a new number. I was then told that the number I provided is not an AT&T number, and they would not send a code to that number. They would not verify my identity over the phone, even when I volunteered to answer security questions, etc. It was suggested that if I had an AT&T phone they could send a code and I could get back to mail. I have a phone, I do not want another one. I ended up calling my old number and basically begging that person to call me back with the code, which they did, which is how I am here. If they ask me to verify again I am sunk. I think the Prodigy servers are under Yahoo, but I cannot get around Currently.com even after clearing cookies and cache, etc. Any help? Any suggestions? None coming from AT&T.
Update: Today I got hold of a different AT&T rep who directed me to my AT&T Sign In page that listed my old AT&T number and had me change it to my new, but non-AT&T cell phone. This didn't work as AT&T then stated "Oops, this is not an AT&T phone..." and so I still couldn't get a verification code. What did work was to just DELETE my phone and add a different Email address for verification just below the phone number. I had stupidly used my Prodigy.net email as my verification address! When I changed this to my Gmail address AT&T dutifully sent a code to my Gmail to use for verification.
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