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Need to update email settings?
benjmates's profile

1 Message

Wednesday, May 1st, 2024 4:32 PM

Email Account Verification in Mexico

I have had an att.net email address for many years and I use it as my primary email address. I have moved to Mexico and no longer have the cell phone that I used to use in the US. Now I can't access my email inbox because I can't receive the verification code since the cell number for my account is no longer valid. My current cellphone number includes a two-digit country code. How can I change the verification information so that I can access my email account? Every time I try to access the ATT website, it brings up the site for ATT Mexico. How can I access and edit my profile information?

Community Support


232.9K Messages

2 months ago

Hi @benjmates! Thank you reaching out to us! We understand that you're facing issues accessing your AT&T email account. We hear you, and are happy to assist you.


To update your contact email associated with your AT&T account, follow these steps:


1. Go to your myAT&T Profile.
2. Sign in, if prompted.
3. Scroll down to 'Sign-in info' and choose 'Edit' for your email.
4. Follow the prompts to make your updates.
5. Check your email inbox to 'verify your new email address'. If you don't see an email, be sure to check your spam or junk folder.


Additionally, if you need to update your 'billing contact information', follow these steps:


1. Go to your myAT&T Profile.
2. Sign in, if prompted.
3. Scroll down to 'My linked accounts' and choose 'Edit' for your Phone, Email, or Address.
4. Follow the prompts to make your updates.
5. Verify your email address by checking your inbox.


As for accessing your AT&T email, you can do so on the web:


1. Visit currently.com.
2. Select 'Mail'.
3. Enter your email address and password.
4. Get your 'authentication security code'. If you have multiple phone numbers on your account, choose the one that should receive the code.
5. Enter the code and click 'Submit' to sign in.


For more information please visit our articles provided below:

  1. ⁠⁠Update Contact Email for Your User ID.
  2. ⁠⁠Update Billing Contact Info for Your Accounts.
  3. ⁠Check Your AT&T Email.

Let us know how it goes!

For further assistance we're here to assist you.


Thank you for contacting AT&T Community Forums!

Nate, AT&T Community Specialist.


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