Gift your grad endless possibilities. Celebrate right now and connect them to their brightest future.
Need to update email settings?

AT&T related help: Create a secure mail key

clc011's profile

New Member


3 Messages

Saturday, March 11th, 2023 11:25 PM

Do I need a secure mail key if I am just using webmail?

All of a sudden this week, I have been unable to access my webmail using my laptop. I've tried 3 different browsers. I've deleted cookies and cache. I also had the same problem on the mail app of my phone but I created a secure mail key and that fixed the problem. However, on my laptop, I just use a web browser to read my email, not Outlook or any app. But I continue to get a cannot connect error. Nothing has changed on our network. Any suggestions?
No Responses!
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.