
1 Message
Currently AT&T Login/Logout Loop - Cannot access anything
Cannot access anything in my AT&T profile to even get to my bellsouth email address. I tried logging in & even verified with a code sent to my mobile phone. However, the login is an endless loop. I enter username and password, click to log in. The screen changes and a message flashes across the top saying "Logout successful". Then the login screen appears again. This happens whether I try via yahoo mail, att.com or currently.com. I do not want to reset my password or create a secure mail key just to access my email. I even tried creating a new email address with AT&T (@att.net) and I can't access that either! I've tried on two different computers & on two different browsers on each computer. One of the computers had never been used to access AT&T either, so clearing my cache/browser history clearly isn't the problem.
ATTHelp
Community Support
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225.7K Messages
3 months ago
Let's figure out what is causing the login to not work, @boreddoggo.
Often, clearing your cache/cookies from both your device and browser will help with login errors.
We'll need some more details in order for us to better assist you.
Let us know if that helps or if you need further assistance.
Harry, AT&T Community Specialist
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