constantly having to reset password
Every 2 weeks I get signed out and I have to put my password back in. Problem is that it's not accepted and I can't get back in to my email. I'm forced to reset the password. If I want to sign in on my phone, the password will not work. I have to reset it which logs me out of my email on my PC. Then when I want to go back to view mail on my PC, the password will not work and I have to reset it again which signs me out of my email on my phone.
Why is this happening? I've been keeping the passwords on a clearly written note which is now a long list of my old passwords. I type it in exactly as it's written but it's never accepted again after 2 weeks. I'm having to reset it constantly between my PC, phone, and tablet as well. I've given up on viewing it on anything other than my PC because this has become so frustrating and time consuming. The list of passwords grows every 2 weeks and now it's longer than my average shopping list.
Clearly there's a problem with password management on the server. I've been working in IT for almost 30 years now. Can someone please open a ticket and look into this?