Care Code:205.2 [LU003]
I'm trying to login an AT&T email address that is through yahoo. When I enter the userid ([email scrubbed]) and the password it comes back with .... The limit for unsuccessful sign-in attempts has been reached. Select Forgot user ID or Forgot password to restore access. CARE CODE: 205.2 [LU003]. If I go to reset the password it comes up with a screen asking for the UserID and Last Name. I have tried everything I can think of for the Last name but no success. I'm not the one that originally setup the account therefore don't know all the information.