New Member
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4 Messages
Care Code: 205.61 when trying to log in to sbcglobal.net email account
I'm trying to log in to an sbcglobal.net account on a PC but I get, "Let's try that again. It looks like you entered the ID you use to sign in to DIRECTV... Care Code: 205.61." I cancelled my DIRECTV account almost 2 years ago so there hasn't been a DIRECTV account associated with this email since then. This has been going on for several weeks now. Please help.
MFullerSmith
New Member
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1 Message
1 year ago
I’m having the same exact problem. Please help! I’ve called multiple times to no avail.
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ATTHelp
Community Support
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225.6K Messages
1 year ago
We can help with that, @MFullerSmith!
The 205 error code you're seeing is essentially due to bad actors who have been trying to access AT&T email accounts. We're aware that this is happening, and are currently working toward a resolution. Learn more about the dreaded 205 error code and what we're doing to fix it.
In the meantime, we recommend following the troubleshooting options below:
2.Reset your password using the Forgot password option.
Let us know if you need help with anything else. Thanks for contacting the AT&T Community Forums!
Lacey, AT&T Community Specialist
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wmf_temp
New Member
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4 Messages
1 year ago
I cleared all my browser's cache and cookies. I then reset my password. After resetting my password it said I'm all done and then tries to redirect me but I get an error saying it can't connect to the internet. I know there is nothing wrong with my internet and I tried this on multiple computers and got the same results. I reset the password on another account and when it redirected me it worked fine.
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