Need to update email settings?
ptownes56's profile

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Thu, Jun 23, 2022 5:13 PM

Care Code 205.5 Issues

I am locked out of att/yahoo email - only on my macbook - with care code 205.5.  I have changed the password and the error still occurs.  Email is functioning normally on my iPhone 13.  The email username and password are the same for both devices.  How do I get my email back on my Macbook?  


Community Support


191.9K Messages


We're here to help with getting you logged back into your email, @ptownes56.


Just to confirm, are you able to login for any amount of time after resetting your password before you get logged off again? Also, is there any additional error message that appears next to the 205.5 error code? Knowing this will help with providing you the necessary support.


In the meantime, we recommend checking out our article on getting your email set up on Apple Mail/Mac OS X.


Let us know how that goes; We look forward to hearing back from you!


Jarod, AT&T Community Specialist

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