Need to update email settings?
goddamit's profile

New Member

 • 

4 Messages

Tuesday, June 21st, 2022 6:13 PM

CARE CODE: 205.2 [LU003] - Suddenly happened to my account and cannot login

CARE CODE: 205.2 [LU003] has started showing up as I try to log into my account and I cannot get around it.  I use a password manager, so my passwords are all saved and are entered automatically.  There is some issue with the system.  Please reach out to me to help.  Thanks,

AJ

ACE - Guru

 • 

9.9K Messages

1 year ago

I don't see how your "unused" account correlates to it can't be hackers (let's not make them seem less like criminals by using the "bad actors" label) especially after you read THIS .  

Note the date the data appeared for sale online......about a month before enough reports began to trickle in here to make it noticeable that something was triggering the lockouts.

So I think what AT&T has said is entirely plausible.  What makes it difficult to wrap my head around is why they haven't been able to stop the attacks since this is a common enough situation that there are readily available mitigation tools.  That's why I think there's more to the story and maybe some day it will all come out.

Contributor

 • 

20 Messages

1 year ago

This problem is still ongoing with now all of my Yahoo email accounts and I have realized that this is the cost of doing business with AT&T. It now usually happens overnight or when I haven't accessed my email account for a day - and sometimes just hours. And the advice to remove the account from Yahoo mail and then add it back in to fix an account sync problem just doesn't work anymore. I can add the account to the Yahoo Mail app on my phone but that does nothing to add it back to my Windows based Yahoo mail. So the account I removed is now gone permanently from the web and now I use Blue Mail to access all my email accounts. Maybe that was the answer all along. 

New Member

 • 

52 Messages

1 year ago

Perhaps there is a way or setting that exists that when a bad actor attempts to log in your account,   you receive a text, did you just attempt to log in, this way you know if it was not you, the failed attempt would recognize the "bad actor " much like my bank accounts i have set to a penny to notify me of a charge,  or other types of accounts that email me when a failed attempt was made to log in to my account with the wong password. That would validate or invalidate the bad actor theory. I think in these cases going on now, the bad actor theory is still just baloney. I suppose if someone got an email list and started a hack in attempt to access accounts with a auto program it may be able to be done in the background, but att should be able to have a counter program to identify or message people with a failed attempt notice.

New Member

 • 

1 Message

1 year ago

CARE CODE: 205.2 [LU003]

Been trying for several days. Att phone tech said they cant help. Scheduled call back and when i got the call back the automated receptioned transfered me to a line that just kept ringing. Anyone know ho to fix without att help?

CARE CODE: 205.2 [LU003]

New Member

 • 

52 Messages

1 year ago

So, I just had something strange happen that I had never tried before. I have one primary  .att account and 2 sub .att accounts. When I used to log into the primary with my pw, I could view, read, delete, send and receive email from my primary, and my two subs that were listed under the primary.  The primary and subs have their own individual pw's. Since this garbage has started, ATT CS had me delete one sub, only to not be able to add it back. Each time I would log into each account, it forced me to reset the password. Finally today I reset my primary pw again and went to check my email from my sub's that I had also reset the pw's. No luck. Then I reset the primary yet again, logged in and out. Curiously, I tried to log into my 2 subs again, using the primary's pw and it worked separately for each sub, after logging into one and out, then logging into the other and logging out.  So it would appear that when you change or reset the pw to the primary, it is forcing or allowing that pw to be used on the subs as well, but only that pw. It still will not allow me to add back the sub under the primary that ATT CS had me delete.

New Member

 • 

52 Messages

1 year ago

so my experiment is working, but I dont like it. I changed my primary pw and now I can use that pw to login to my 2 sub accounts too. If I try to change the sub account pw, it forces me to reset my primary when I log back into it. So changing your primary pw now apparently forces you to use that same pw for your subs if you dont want to keep changing the pw. Its bad if you give someone your pw for a sub account, then they get access to your primary account.

Contributor

 • 

20 Messages

1 year ago

A hint for anyone who gets tired of changing their password every time they get the dreaded CARE CODE: 205.2 error. You can use your original password when you go through the password reset to get back into your account. I decided I didn't want to keep changing my password every 2-3 days when this message popped up so I just tried using my original password after answering my security questions (easier then getting a text message every time). And it has worked for me and I don't have to remember a new password every time I want to check my email messages. Hope this helps someone.

New Member

 • 

52 Messages

1 year ago

yes, I keep using the same pw. But now that my same pw works on all of my accounts, primary and subs, I am not getting locked out any longer. But, I cannot have separate pw's for each of the email addresses right now until they fix the problem

New Member

 • 

52 Messages

1 year ago

has anyone found any luck with the sub accounts? has there anyone had a solution not being able to link accounts

New Member

 • 

2 Messages

1 year ago

I get this code every week?? It is getting ridiculous. Please help

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.