Need to update email settings?
Boulderj's profile

Participant

 • 

14 Messages

Tuesday, December 6th, 2022 1:50 PM

CARE CODE: 201 [LU100]

IT KEEPS HAPPENING!

Accepted Solution

Official Solution

Community Support

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229.8K Messages

1 year ago

Hey there @Boulderj. We understand your frustration and would be happy to help with your email account.

 

The 201 care code means that the email and password combination doesn't match our records.

 

Try these following options to troubleshoot:

Let us know if this helps.

 

Robert, AT&T Community Specialist

#14912371

5 months ago

I'm trying to sign in at&t Home app and keep telling me password and doesn't match when I change it 

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