CARE CODE: 201 [LU100]

Can't a company the size of AT&T ($135.56 billion) fix a stupid login problem? They sure don't have a problem raising prices.

Accepted Solution

Official Solution

Community Support

•

225K Messages

1 year ago

We can assist you with your email, Boulderj.

The 201 care code means that the email and password combination doesn't match our records.

Try the following options to troubleshoot:

Check the spelling of the email address
If you're using a computer, delete any saved IDs by clearing your browser's cache and cookies, then close and relaunch the browser
Reset the password using the Forgot Password option

Let us know if you need further assistance.

Aminah, AT&T Community Specialist

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