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syetman's profile

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1 Message

Tue, Aug 16, 2022 6:59 AM

Can’t Reset Password or User ID

I have moved to Europe and a few days ago my yahoo email stopped receiving emails and I was instructed to change my password.  I can’t remember my old password or user and have no access to my email when I tried using self help on line to reset.  It’s blocked.  I  had an Att account for over 20 years but was assured I could still keep my yahoo when I moved 8 mos. ago. 

Please help, I have important contacts tied to this email address.  


Community Support


200.1K Messages

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Hey @syetman, let's take a look at your email together.


In order to continue, we'll need to speak privately. Please meet us in a DM via the direct message inbox in the top right corner of the screen. We'll be messaging you there shortly.


Tyler, AT&T Community Specialist


ACE - Guru


7.4K Messages

1 دقيقة مضت

Moving this entire post to the Email forum.

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