New Member
•
1 Message
Can't remember User ID but can't access the registered email
Hi, I need to sign in on my account but can't remember my User ID and password. I cannot retrieve them, either, as the email registered is no longer accessible. How can I find out/reset this information if I don't have access to the email anymore? Thanks
ATTHelp
Community Support
•
221.1K Messages
4 months ago
Let's see what we can do to get you back into your email, @dedelman!
Since you are unable to reset the password on your end, let's go ahead and move this conversation into a direct message. This way we can see what reset options are available on our end, if any. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.
We look forward to speaking with you!
CalebP, AT&T Community Specialist
0
0