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Need to update email settings?
dedelman's profile

New Member


1 Message

Wednesday, June 7th, 2023 9:14 PM

Can't remember User ID but can't access the registered email

Hi, I need to sign in on my account but can't remember my User ID and password. I cannot retrieve them, either, as the email registered is no longer accessible. How can I find out/reset this information if I don't have access to the email anymore? Thanks

Community Support


232.7K Messages

1 year ago

Let's see what we can do to get you back into your email, @dedelman!


Since you are unable to reset the password on your end, let's go ahead and move this conversation into a direct message. This way we can see what reset options are available on our end, if any. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.


We look forward to speaking with you!


CalebP, AT&T Community Specialist 

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