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membery's profile

2 Messages

Monday, September 11th, 2023 1:01 PM

Can't recover password for Sbcglobal.net account

Hello,

I have [email scrubbed] but I have been unable to access it for a while now.  It will not allow me to reset the password or get in via any recover means.  It doesn't seem to be accociated with my AT&T account anymore.  I need help badly.

Accepted Solution

Community Support

 • 

231.3K Messages

7 months ago

Hi @membery

We understand your issue and know how important emails are. We'd be glad to help.

 

You can change your password and then try logging in again:

  1. Go to http://sm.att.com/40c331e4.
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

After you do this, you can try logging into your http://sm.att.com/d8706758 email account again.

 

Often, the password you use to sign in to your e-mail and myAT&T are the same. So, if you change your password for your e-mail, your AT&T user ID password will change, too.

 

You can manage your e-mail password at att.com (myAT&T).

 

If this doesn't work we suggest trying to login via Currently, as it is supported by AT&T and we can determine if something else caused you to be locked out of your account from it.


Hope this helps!

 

JasmineS, AT&T Community Forum Specialist

 

2 Messages

7 months ago

Thanks!  That worked for me. 

Community Support

 • 

231.3K Messages

7 months ago

Hi @membery, that's Fantastic! Glad to know that the issue is resolved.

 

For any future assistance, please feel free to contact us. We'd be happy to help!

 

JasmineS, AT&T Community Forum Specialist

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