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Can't login to email
I can’t log in on my iPad. I am entering the most recent and correct password and answering the security questions correctly and it’s saying I’m wrong.
I can get in on my phone, just not my iPad. It’s very frustrating. I can’t use the yahoo icon on my IPad as it tries to take me to an email address that I don’t use. I’ve turned that email off, and it keeps going there anyway. So, I have to log in on the site and every few months, it says my password is wrong and I have to go through a million steps to get it changed on all my devices because inevitably one device doesn’t recognize the new password and it’s a vicious circle.
9 months ago
Let's help you gain access to your email on your iPad, @Plmueller01!
If you aren't already, we recommend using Currently to log into your email. Since it's supported by AT&T, doing so can prevent many problems such as what you're currently experiencing.
In addition to that, we suggest that you create a secure mail key for your email. You'll need it in order to access your email via an email program or app that doesn't use Oauth technology. It’s easy to create a secure mail key from your mobile device, tablet, or computer. Have your User ID and password ready to sign in to myAT&T.
Let us know if this helps!
Lacey, AT&T Community Specialist