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sarahhmillerr's profile

New Member

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1 Message

Saturday, November 19th, 2022 5:42 PM

Can't login because of weak password but also can't reset my password

Hello, this is my first time logging on to my sbcglobal email through att.com. When I try to login, I know my password but it says I need to create a stronger password by clicking "forgot my password." However, when I try to reset, it says it doesn't have the account details to reset my password. It's a loop. How do I resolve?

ATTHelp

Community Support

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215.5K Messages

7 months ago

We can assist you with resetting email password, sarahhmillerr.

 

We'll have to see if there are any password reset options in our system, and if not, we may have to add them for you.

 

We'll send a Direct Message to get started. Look for the chat icon in the upper right corner.

 

Aminah, AT&T Community Specialist

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