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W

New Member

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1 Message

Thu, Oct 28, 2021 1:06 PM

Can't log into SBCGLOBAL.net Email

We've been trying to log into our sbcglobal.net email. The browser looks like it's trying to go there, but always returns to the same page. I removed it from my Yahoo mail account thinking I could re-add it to take care of the problem, but it won't connect as noted previously.

Accepted Solution

Official Solution

ATTHelp

Community Support

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203.9K Messages

1 year ago

We're happy to help get you back into your email, @wiscdance.

 

We have some troubleshooting information to help with your email.

  • Use currently if you are logging in using a web browser.
  • Scroll down to the webmail and features Troubleshooting section, for more troubleshooting steps.

We have a few questions, if this does not help:

  • What error message are you getting when you try to log in?(This will tell us what the issue is).
  • Are you able to log in on another device?(To confirm it is not a device issue).

Let us know if this helps. 

 

Elmi, AT&T Community Specialist. 

New Member

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1 Message

8 months ago

My SBCGLOBAL.net email asked for my password this week as it does every month. The correct password was entered. Immediately got the message the number of attempts was exceeded. I have not been able to find a way to reset the password. When I go to MyATT I can only access an ATT email and phone account. What can I do?

New Member

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6 Messages

3 months ago

I am having the same issue...someone please help/assist

tonydi

ACE - Guru

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8.5K Messages

3 months ago

I'm moving this entire thread to the Email forum.

@Sufy1  Now that you're in the right forum, take a look at the list of posts and you'll see about 90% of all the posts are about this issue.  You'll see the same workarounds from ATTHelp in most of them but the bottom line is there's no fix right now.

New Member

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6 Messages

3 months ago

That's insane...no fix right now? How can that be?

What are the workarounds? Can you point them to me?

New Member

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2 Messages

3 months ago

I am trying to get my email addresses on my Outlook and am having this same problem. This must be why they no longer have support telephone numbers.

New Member

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1 Message

3 months ago

You can't use Outlook with sbcglobal emails anymore. I use Yahoo mail to access the account.

tonydi

ACE - Guru

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8.5K Messages

3 months ago

@Sufy1  How can that be?  I don't know, maybe because Yahoo/AT&T engineers are incompetent or because there's far more to the story than they're telling us.

Like I said, look at some of the posts and you'll see comments from ATTHelp with various things to try.

@jlamm9663  Not sure why you can find the support number.  At the bottom of the home page for att.com there's a Contact Us link which leads to pages that give multiple numbers for various things.

@wiscdance   That's not true at all.  See this post.

New Member

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2 Messages

3 months ago

This is from att.com site. Which option is for email??

tonydi

ACE - Guru

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8.5K Messages

3 months ago

Unless you get email through AT&T wireless, TV, home phone or home security, I'd say Internet!

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