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Can't log into my sbcglobal email
I have an sbcglobal email account. I know the password and I am logged into it on my old phone, however, I am trying to log into the email on my new phone and my computer and cannot because I do not have an AT&T ID. I have tried to 'manage my account' on my old phone where the email is logged in, but it will not allow me. How do I get an AT&T ID attached to my existing sbcglobal email?
3 months ago
Hi there, theresad912. We understand that you are unable to log in to your email. We understand that importance of always getting your email. We can help with that.
We recommend a password reset, as the first step. Follow these simple steps with some additions:
As the years have gone on, AT&T has made some enhancements when it came to email and mobile devices. We do recommend using either OAuth or a Secure Mail Key. The aforementioned article, will help you choose the right option based on what you are going to use on your mobile device.
The last recommendation is that when you reset your password, make sure that you update all devices with that updated password, this is so that all devices are synced together and that any device you pick up, you can get your email on.
If you get stuck with any of the steps or recommendations, please let us know and we can work together to resolve them.
Matthew, AT&T Community Specialist