Need to update email settings?
Gato0's profile

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1 Message

Sunday, August 14th, 2022 9:14 PM

Can’t get into email getting code 205.2

Since yesterday morning I have not been able to get into my email. I have tried logging in and I get error code 205.2. I have not changed my password for it to tell me I’ve made too many attempts. When I go to reset my password after it matches my email address and name it won’t accept any of my answers to the questions in order to reset my password. I have tried my phone, the app, different browsers on my computer. I tried the chat several times but I keep getting automated responses. Please help!

Accepted Solution

Official Solution

Community Support


229.7K Messages

2 years ago

Let's get you logged back into your email again, @Gato0.


If you're getting a care code error 205.2 when signing in to your email, we recommend that you wait a full 24 hours before resetting your password. Attempting to sign in before the full 24 hours will reset the 24-hour timer.


You can reset your email password by following these steps:

  1. Go to
  2. Select Forgot password?
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

Resetting your email password should allow you to log back in without issue.


You can learn more about the error code 205.


Let us know how the steps above work for you!


Olajide, AT&T Community Specialist

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