Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need to update email settings?
mrsyatak's profile

New Member

 • 

5 Messages

Saturday, April 22nd, 2023 6:10 PM

Cannot reset my password unable to answer security questions

My account is a bellsouth.net. I was told to change my password however I cannot answer the security questions. I have been locked out for days. What is the work around?

Community Support

 • 

232.2K Messages

1 year ago

Hi there, mrsyatak. We understand that you are unable to get into you email. 

We can help with that. 

 

What we will need to do is to take a deeper look into your email profile to if you have any other email recovery options available to you. Please accept this invite to the AT&T Direct Message space. Once we send the direct message to you, a chat icon will appear next a bell icon. Please reply there. 

 

We look forward to working with you. 

 

Matthew, AT&T Community Specialist

New Member

 • 

5 Messages

1 year ago

 An you please send another invite. I am attempting to accept on my phone however it takes me to a nonfunctional site. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.