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gardencat's profile

New Member

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9 Messages

Wed, Jul 13, 2022 6:46 PM

cannot login to my sbcglobal.net AT&T Yahoo account

I got logged out even though it hasn't been two weeks. I'm unable to get back in using the password that has worked recently. When I try to chat or even request a password reset link, it tells me they're going to email it to me. What good is that going to do when I can't get into my inbox?

Why does the login in screen (that I have bookmarked and used before) lead to a page that says AT&T and Currently, instead of AT&T and Yahoo? What is going on??? Does AT&T email have a customer service phone number?

TIA

Accepted Solution

Official Solution

ATTHelp

Community Support

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203.5K Messages

5 months ago

We're here and happy to help with your email login, @gardencat.

 

We recommend that you reset your password using the Forgot password option on myAT&T to resync your account. Currently is the official page to log into your email. Use the following steps to reset your password.

  1. Go to myatt.
  2. Select Forgot password.
  3. Fill out the password info.
  4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
  5. Create your new password.

Let us know if this helped you sign in, or if you need further assistance.

 

Elmi, AT&T Community Specialist

New Member

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9 Messages

5 months ago

Thank you Elmi . . . I was finally able to get a new password, but only after clearing my history/cache and rebooting. Though I'm still wondering why entering my usual AT&T-Yahoo login address into the url field continually redirected me to an AT&T-Currently login page.

ATTHelp

Community Support

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203.5K Messages

5 months ago

We're glad to hear you were able to get your password reset, @gardencat.


You got redirected because currently is now the official login page for AT&T mail. Do not hesitate to reach back out if you have any other questions or concerns.

 

Thank you for contacting the AT&T Community Forums Team.



Elmi, AT&T Community Specialist.

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