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dragontales05's profile

New Member

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1 Message

Wednesday, January 25th, 2023 6:46 PM

Cannot bypass “ Not found on Accelerator” page

Tried logging into Att.net email address through yahoo. Was then redirected to at&t login screen. Proceeds to login and when attempted the page changes and shows “ Not Found on Accelerator” “ Description: your request on the specified host was not found. Check the location and try again”. I seen that some people are having the same issues in the at&t community forums and I followed the instructions of the solutions; however, they do not work for me. I even tried using different devices and browsers. I'm not sure what I'm suppose to do at this point. I really need access to my account, I have important emails that needs my attention. 

Community Support

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232.7K Messages

1 year ago

Hello @dragontales05 , we will be happy to help with your error you are receiving.

 

In order to take a closer look into the Accelerator error, we will need to speak privately. That way, we can work on finding a solution. 

Please check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly and look forward to speaking with you!

 

Lani, AT&T Community Specialist

New Member

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1 Message

1 year ago

Hello. I am having the same issue. I followed the various suggestions and also spent over 2 hours online w/ att support yesterday without any resolution. The customer support rep said 'try to login again in 24 hours.'  Well now 24 hours later have the same problem. Can anybody help ? 

Teacher

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30 Messages

1 year ago

I am having the same problem.  The customer support person I spoke to said that Yahoo got hacked again, Yahoo got hacked in 2016.  Ever since AT&T merged with Yahoo, nothing but issues!!!!

I have been with AT&T forever; retiree from AT&T. AT&T customer service stinks!!!!!

AT&T leave Yahoo behind!!!!

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