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Need to update email settings?
tonypeter22's profile

1 Message

Thursday, July 27th, 2023 8:03 PM

Cannot access sbcglobal.net e-mail account

My Outlook now has a Yahoo pop up window asking to log in. My password does not work, the security questions for forgot password do not work, my recovery email address is not recognized.

I need assistance.

Community Support


232.9K Messages

11 months ago

Hi there, @tonypeter22! We understand the importance of being able to access your email and would like to help check into any password reset options you may have. 


So that we can dig a little deeper into any options that may be available for your email account, we'll need to speak privately. Check the Direct Message inbox in the top right corner of your screen. We'll be sending you a DM shortly. Once we're there, we can continue this via chat or via phone if you'd like.


In the meantime, try logging into your email via Currently instead. If you're able to log in there, we may need to do some troubleshooting for Outlook.


We look forward to speaking with you!


Lacey, AT&T Community Specialist 

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