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Katie_Mathson67's profile

New Member


1 Message

Monday, August 22nd, 2022 10:38 PM

Cannot access my SBCGlobal email account.

I am locked out of my account.  I have tried to reset my password, tried my challenge questions and have called every number, but a week later, I still cannot access my account. 

I am wondering if it has been hacked.  I know what my password and my challenge questions are yet I still cannot access my account.  

Help please!!! 

Community Support


225.6K Messages

1 year ago

We'd be happy to help you get logged back into your email account, @Katie_Mathson67.


To assist you further, we would like you to join us in a Direct Message.


You can do this by checking the DM inbox in the top right corner of the screen.


I am looking forward to working with you on this to get your email concerns resolved in a DM.


Latoya, AT&T Community Specialist

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