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Marty48's profile

2 Messages

Thursday, May 2nd, 2024 1:16 AM

Can I keep sbcglobal.net email account AND EXISTING subaccount if I discontinue ATT land line service?

If I discontinue my ATT landline service, I have read that I cannot create subaccounts but what about existing an subaccount?  ATT has been very generous with email storage in the cloud over the past 30 years.  Does that policy change if I disconnect landline service while in good financial standing?  This effectively would end my relationship with ATT except for the email address and it's subaccount.

Accepted Solution

Official Solution

Community Support

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232.8K Messages

1 month ago

Hi @Marty48,

We completely understand your concern and would like to help.

To answer your question, yes, you can keep the subaccount even if you disconnect the landline service.

If you need further assistance, let us know.

Thank you for contacting AT&T Community Forums,

Tess, AT&T Community Specialist.

 

Accepted Solution

Community Support

 • 

232.8K Messages

1 month ago

Hi @Marty48


We understand your concern with regard to storage in sbcglobal.net email, let's get the answers you need. 

To answer your question: Yes it applies only for storing emails along with the attachments up to the storage of 1 TB. 

Currently from AT&T is partnered with Yahoo, so if you have any other storage-related questions, we recommend contacting the Yahoo support team.

Thank you.
Maria, AT&T Community Specialist.

2 Messages

1 month ago

Thx for quick reply.  How much cloud storage would each subaccount have?  Thx again.

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