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Need to update email settings?

New Member


6 Messages

Tue, Aug 9, 2022 3:29 PM

Bellsouth email randomly logging off and issues logging in.

While using my bellsouth email through, my email will randomly disconnect from the server and log me off.  The screen does not change so you do not know this has happened.  I also often find a message that says I've tried to log in too many times when I haven't tried to log in for over a day or any length of time, really.  It forces me to change my p(Edited per community guidelines)word which causes me to have to re-enter it for all of my devices.

These issues are causing huge problems with my business.  I've talked to ATT multiple times and the forum is loaded with the same complaints.

It is a huge pain in the (Edited per community guidelines) to change email providers and ATT does not care if they lose email customers.

This is unacceptable and the lack of support ("we are aware of the issue and are working on it" for well over 6 months) from ATT is atrocious.


Community Support


203.9K Messages

4 months ago

Hey @Jbris1966. We understand your frustration and apologize for the inconvience this has caused.


We are currently aware of the intermittent login issue for the email service, and are working to get it resolved as quickly as possible. We would suggest clearing the cache and cookies for the device that you are using as this can help with having to reset your password so frequently.


Reach back out if you have any other questions. Thank you for contacting the AT&T Community Forums.


Robert, AT&T Community Specialist

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