Need to update email settings?
GALeisurelyLady's profile



2 Messages

Sunday, August 7th, 2022 5:53 PM

ATT Email sub account management

Cannot sign into my email sub accounts. It seems as if the unique passwords I created them with are now changed to my main master account password.  I cannot access sub accounts to change them. Please advise how to manage my sub account passwords. TIA

Accepted Solution

Official Solution

Community Support


231.3K Messages

2 years ago

Here to help you get logged into your business subaccount, @GALeisurelyLady.


You can manage and edit your subaccounts, by following these steps:


  • Go to Profile > Account users.
  • If you have more than one account, select the account you want to manage from the dropdown at the top.
  • Select Manage subaccount users.
  • Next to the desired subaccount, select Edit.
  • Update the information you would like to change and select Save Changes.


As a reminder, you can only make adjustments if your the primary account holder.


Please reach back out if you need any additional assistance.


Latoya, AT&T Community Specialist

New Member


13 Messages

1 year ago

Edit is greyed out - I can’t edit subaccount

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