AT&T Community Forums

All my emails from before Wednesday have vanished

Somehow, all my emails from before Wednesday (3/22) are gone. They're not in the trash. Since I use the mobile client, I can't think of any way I could have deleted years of emails quickly, so I'm not sure what could have happened. Who do I contact to see if the emails can be restored?

Responses

ATTHelp

Community Support

•

215.3K Messages

2 months ago

We're here to assist with the restoring your emails, @decool3!

You can always fill out one of our email restore request forms to have this looked into for you.

Keep in mind that:

We can only restore emails from the past 7 days.
You can’t cancel a restore request.
Restoration efforts aren’t always successful.
Recovered emails go into the same folders they were in on the restore date you pick. Check your trash folder if you can’t find them after the restoration.
You should back up any important emails received or sent in the past 7 days.

Let us know if this was able to restore your missing emails!

CalebP, AT&T Community Specialist

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