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cheer
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Guru

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939 Messages

Thu, Jun 23, 2022 8:59 PM

All emails to my att.net email account are bouncing

I suddenly have need of my att.net email account (haven't used it in years).

I can log in just fine.  I can also send email just find (i.e. it's received by the addressee).  However, if I try to send email to my account, it gets bounced back.  I have tried from multiple email services (Zoho, Google, even my internal att.com account), and they all bounce.

So I created a new email account on att.net.  Same exact problem.  So I feel fairly confident it's not the account.  Here's the error I get in the bounce message (I replaced the actual email IDs with REDACTED):

This message was created automatically by mail delivery software.A message that you sent could not be delivered to one or more of its recipients. This is a permanent [email scrubbed], ERROR CODE :550 - 5.2.1 <[email scrubbed]>... Addressee unknown, relay=[136.143.188.13]Reporting-MTA: dns; mx.zohomail.comArrival-Date: Thu, 23 Jun 2022 15:42:55 -0500Original-Recipient: rfc822; [email scrubbed]-Recipient: rfc822; [email scrubbed]: 550Action: failedLast-Attempt-Date: 23 Jun 2022 20:43:01 GMTDiagnostic-Code: 5.2.1 <[email scrubbed]>... Addressee unknown, relay=[136.143.188.13]Received:from mail.zoho.com by mx.zohomail.comwith SMTP id 1656016975157402.94929807083224; Thu, 23 Jun 2022 13:42:55 -0700 (PDT)Message-ID:<[email scrubbed]>Date:Thu, 23 Jun 2022 15:42:55 -0500From:"MY NAME" <[email scrubbed]>To:<[email scrubbed]>Subject:Frog and toad are friendsContent-Type:multipart/alternative;boundary="----=_Part_2530847_1315375483.1656016975155"User-Agent:Zoho Mail
tonydi

ACE - Guru

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4.9K Messages

Il y a 2 d

Can you post a bounce notice from the Gmail account?  Zoho is very sketchy on details for that error (well, actually on all of their error codes).  Addressee unknown should be a clue but it might be helpful to see how other providers classify that.

tonydi

ACE - Guru

 • 

4.9K Messages

Il y a 2 d

I just realized were in the Internet forum.  I'm going to move this whole thread over to the Email forum.

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