account won't let me login

Let's get you back into your account, @Stress27!

If after the hour wait, you are still unable to access your account, go ahead and try resetting the password. This re-syncs your account in our system and can alleviate issues such as what you are experiencing.

These are the steps to reset your password:

1. Go to att.com/myatt.
2. Select Forgot password?
3. Fill out the password info.
4. Choose security questions or temporary password and follow the prompts. If you choose a temporary password, we’ll let you know where we sent it.
5. Create your new password.

Let us know if this helps! If not, we can invite you into a direct message to see what can be done from our end.

CalebP, AT&T community Specialist