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AT&T related help: AT&T Mail support



tekdir's profile

New Member

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2 Messages

Monday, January 30th, 2023 7:44 PM

Why wont my 2nd sbcglobal.net email account show up on the mail website? It shows up in the app.

In the Yahoo mail app I added a 2nd existing sbcglobal.net mail account so they are both in the same app. When I sign into mail on their website it only shows my primary. How can I get them both to show up on the website?

Accepted Solution

Official Solution

ATTHelp

Community Support

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210.5K Messages

2 months ago

Hello @tekdir, we will be happy to offer some additional steps for you.

 

Since you can do it on the app, it doesn't mean they carry over to the site. We recommend you add the second email to your Yahoo browser.  You can do so with these steps below:

 

  1. Sign into your Yahoo email.
  2. Select the profile icon, at the top right corner.
  3. Add or manage accounts.
  4. Add the email you want to manage as well.

If that doesnt work, to contact Yahoo support. It should be located somewhere at the bottom of the page.

 

Thank you or reaching out to the Community Forums team.

 

Lani, AT&T Community Specialist

ATTHelp

Community Support

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210.5K Messages

2 months ago

Hi tekdir, we can address your concern about your missing email address.

 

Because we don't provide support for Yahoo! Mail or their platforms, we recommend reaching out to their support team to find out why your second address is missing from their site.

 

If you need help with anything else, we'll be here.

 

Thanks for visiting the AT&T Community Forums.

 

Aminah, AT&T Community Specialist

New Member

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2 Messages

2 months ago

Let me know how to contact them. 

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