Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need to update email settings?
No1noZme's profile

New Member

 • 

18 Messages

Saturday, June 25th, 2022 7:55 PM

Webmail error: "Message cannot be saved as Draft"

After composing an email, I'm often seeing that the message is "stuck" in the DRAFT folder with an error at the top of the screen that says:

Needless to say, when this occurs, I can not send that email. The email has nothing fancy in it, no attachments, etc... just TEXT.
(Edited per community guidelines) is going on with AT&T/Yahoo email?!?
I've never had so many problems as I've had in the last 2-3 month's!
Is this a tactic being used to get me to upgrade to the PAID version?

Official Solution

Employee

 • 

420 Messages

1 year ago

Hello Community,

If you are having the issue mentioned above, please comment with what you are seeing.  Please include any error messages, and what browser you are using.  We'll probably engage you via a Direct Message so we can investigate this and find a resolution.

Thanks

Tim, AT&T Community Specialist

Tutor

 • 

24 Messages

2 years ago

@No1noZme 

This has just happened to me 3 or 4 times
in the last 2 days. I write a lengthy email,
stop to resume it later, and when I'm done,
I can't send it "from your draft folder".
Yesterday I horsed around with refreshing,
copying it to a new compose email, leaving for
awhile and going to another site, etc. when
finally the message was sent. Or Was It???
I couldn't move the emails in my draft folder
to my inbox to send it, either. I feel my
email is totally unreliable. Never thought
about it being a tactic No1Nose, to get me
to upgrade. I thought the new Yahoo mail
was free. PS. I like your Username. Very
Witty. IvaProblem

ACE - Guru

 • 

9.9K Messages

2 years ago

The paid Yahoo Mail + runs on exactly the same infrastructure as the free version, they simply enable the extra features. 

So you get the added benefit of the extra features and don't lose any of the other "features" like daily password changes, tons of spam in your Inbox, getting logged out in the middle of composing an email and yes, Drafts that are totally useless.

Quite the bargain, no? 🙄

Tutor

 • 

24 Messages

2 years ago

@tonydi 

Thanks for the upfront honest answer regarding the paid version of Yahoo.  They make the extra features look so good.  Glad you told us it's just an updated version of Yahooey!

IvaProblem

New Member

 • 

1 Message

2 years ago

This is complete utter bull (Edited per community guidelines) and I'm sorry that I'm so upset right now.  I wasted an hour and a half writing an email that was going to be used for a presentation that I and one other colleague will be doing tonight and it was all the detail him and I needed. I completely lost it as Yahoo decides to do an awful thing and should be ashamed of themselves.  

I can see not allowing the messaging to be sent, but hold it up in the drafts or transfer it to the trash folder, but completely gone.  That is unacceptable and disgraceful. In fact, because this is a second time occurence for me, I'm done with Yahoo.  I will be using my Gmail solely. (Edited per community guidelines)  

(edited)

New Member

 • 

1 Message

2 years ago

I am having this same message when I attach a PDF file to a mail message.  It doesn't happen all the time but more frequently every day.  It attaches the document with a big red ! on it but the file is not there.

I have to resort to retyping the email in gmail to send it.  I have cleared cookies and cache.  I use Google as a browser and I am on Windows 11.

Help please  Diane

New Member

 • 

18 Messages

2 years ago

To all those who've replied or commented on this thread...

It's become obvious to me that AT&T/Yahoo doesn't give a tinkers (Edited per community guidelines) about fixing this.

I've stopped using this webmail email client and have migrated (all) my account(s) to Outlook 2016, which was part of the Office 2016 I already owned.

One BIG advantage in doing this is that ALL the personal folders you create for archival of email messages are on your local hard drive, not on Yahooey's servers.

The con, of course, is that they are on your local drive, and not easily accessible from anywhere else, or, can be lost if your hard drive fails.

But, THAT's what Backups are for.

I will not be following this thread any longer.

(edited)

New Member

 • 

1 Message

1 year ago

This started happening to me after I opened an email that required an electronic signature and that I permit cookies before signing. I deleted my cookies and the problem went away.  

(edited)

Tutor

 • 

24 Messages

1 year ago

To:  RichP2022

I hate to tell you this, but I think you just "lucked out" and hit the email when "it" felt like being cooperative!  🎰 As I stated in a previous post, I found no solution to this problem.  I just messed around and wasted ⌚ until I discovered my email 📧 had miraculously been sent.  Lately I have had no issues, but unfortunately, I can't explain why??????????

Iva Problem

New Member

 • 

18 Messages

1 year ago

WELL... Some USER named ATTTimCS just replied to my post from LAST YEAR in JUNE!!!

Forget about it as I've STOPPED USING the (Edited per community guidelines)ed WEBMAIL APPLICATION because it's too UNRELIABLE and the SUPPORT (Edited per community guidelines) !!

(edited)

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.