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PLZflowforward's profile

1 Message

Thursday, March 28th, 2024 9:34 PM

Unable To Receive MMS Text Messages Via sent via my SMTP provider

I have been successfully receiving MMS Text messages sent to my personal mobile AT&T phone via email to {10 Digit Number} for years. These are sent through my SMTP mail provider.  Since about a week or two ago, I have not able to receive MMS messages at my 10 digit number only from a computer device.  I've check for blocking on my end and the system tests are working if I send from my computer's general email client to AT&T's MMS.  I just has stopped working when I send from another client to MMS.

Can you help please?  None of the services being used are free of charge and we are paying a substantial premium amount for AT&T Unlimited services with several family members!

Thank you!

Community Support


232.3K Messages

2 months ago

Hi @PLZflowforward,


Hope you're well.


We understand your concern and would like to point you in the right direction.


The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact us :, and choose the best option to reach out to us. 

You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.


Thank you for visiting the AT&T Community Forums.

Emma, Community Forums Specialist.


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