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ginaw1979's profile

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1 Message

Wednesday, March 22nd, 2023 7:04 PM

Somehow Changed the Text and Size of my Emails and they are all showing up in thick bold letters

I somehow changed the text size and font size on my ATT email and now everything is showing up in big thick bold letters when I click on my Inbox, etc.!   Please help me get this fixed back! I have tried everything I know to do and am at a loss for what happened!

Thanks so much!

Community Support


221K Messages

6 months ago

Hi there, @ginaw1979! We want to help get your email text size back to normal. 


If you're accessing your email via Currently using a web browser, try following these steps: 

  1. Access your inbox and click on the Settings Icon
  2. Click on More Settings
  3. Click on Writing Email
  4. Under 'Default rich-text font' select your preferred font style and size


If that doesn't work, you can try to make your font size smaller or bigger by holding down the Ctrl key while pressing - or +.


If you're using a third party email client to access your email, please let us know which one you use (Outlook, Apple Mail, Thunderbird, etc.). This will allow us to research more specific steps for correcting your email font size. 


We look forward to hearing back from you!


Lacey, AT&T Community Specialist 

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