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LaVaun's profile

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7 Messages

Tuesday, September 12th, 2023 6:10 PM

Some notes saved to Yahoo ATT email account disappeared today

Today many of my husband's notes disappeared from his iPhone notes app where he enters and retrieves them. They are backed up through his Yahoo ATT email account but are missing from there as well.  They were there yesterday.  Apple states it's an issue with Yahoo.  AT&T support could find no way to resolve it when I called and has escalated it as a possible Yahoo issue so we'll see.  There is also no longer a notes folder in his email account.  It appears two other people posted this issue to this forum yesterday and today as well.  If anyone has found a resolve please let us know.

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Contributor

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7 Messages

9 months ago

Actually, he turned his phone off and on several times with no change and then turned it off while at the dentist, and then about 1/2 an hour after he turned it back on everything just reappeared.  In my humble opinion, it seems there was either an issue with Yahoo, AT&T, or Apple that was updated while the phone was off and just took a while to reset itself afterward.  Maybe others could try turning their phone off for about 30 minutes and then see what happens 30 minutes after turning it back on.  Worth a try.  If not, the suggestion by AT&T on one of the other posts about this issue may work.

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